Well, I’ve not posted in a while but I’m back! I have more time so I will certainly post a lot more in this blog 🙂
Today I am going to write a article about staff management. This is one vital component that is often overlooked by managers/business owners. It’s easy to think we just pay them and they work as they should. In fact staff management is a lot more complicated then that.
Staff Performance is one area many businesses can improve on. It’s not about making them work harder, smarter rather. It’s your job to make your staff more productive. Monitor their performance, don’t make it obvious though. Everyone hates being monitored and watched (People hate to see people standing over them!).
One way of improving productivity (and in turn performance) is through the basics such as manners and your own mentality towards you staff. Don’t think as your staff as just staff or even worse slaves. Remember you need your staff more then they need you!!! A staff member can find another job easier then you can start another business.
By installing processes staff standards and in turn staff performance will increase. These can be written or verbal. Instruct them on better ways to do things, listen to what THEY have to say! I know because you’re the big boss everyone should listen to you but you can make improvements by listening to your staff.
Staff Morale and motivation
Obviously if you spend hours shouting at your staff they aren’t going to be very motivated to do anything 😛
A small firm is one place where motivation can be at its lowest. Some employess can feel overloaded, neglected, or hard done by. It can reach the stage where people start taking time off sick and having de-motivated people around really can create a unhealthy climate for everyone else!
Recognition and advancement leads to employee satisfaction!
Obviously if a staff member is screwing up more then you can tolerate you should sit down and discuss this with the member of staff. Giving them pointers on how to avoid the mistakes that happen last time and putting in some processes for them to follow so they don’t make the same mistakes again. Never grill your staff or demote them!! Remember you can always leaven out criticism too, if things are going better then they did before but still far from being acceptable you can say something like “This is definitely a improvement, but we still have a way to go. Lets spend some time looking over what we can do better”.
By now you have probably figured out just how important employees are. They are more then employees, they are not robots. They are living people by managing effectively they can prosper and in turn so can your business.
If you haven’t figured it out by now read it again and again! If you still don’t get it then I am afraid this arena really isn’t the place for you!
I hope you enjoyed reading this article. I have more coming on business management soon 🙂